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Our ethos is to provide consistent high quality dental care in relaxed, friendly and comfortable surroundings

We promise to :


  • Be courteous, considerate and respectful at all times

  • Respect your wishes

  • Act in your best interests

  • Protect the confidentiality of the information you provide

  • Provide a full and easy to understand explanation of any treatment required and information on all the options available

  • Provide a fully itemised estimate prior to commencement of any treatment

  • Listen to suggestions or feedback on how to improve our service

  • Deal with complaints efficiently

  • Comply with the latest cross infection guidelines

  • Comply with General Dental Council Standards of Practice

  • Complete continuing professional development to keep our skills and knowledge up to date.


In return we would ask that you  :


  • Are courteous and considerate to our team and other patients

  • Inform us of any changes to your contact details or medical history

  • Attend regularly

  • Maintain a good oral hygiene regime

  • Keep your appointments or give us at least 24 hours notice of cancellation

  • Pay your account after each visit

  • Tell us if you are not satisfied with any aspect of your care or have any suggestions on how we can improve our service. 

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