Our ethos is to provide consistent high quality dental care in relaxed, friendly and comfortable surroundings

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We promise to :

 

• Be courteous, considerate and respectful at all times

• Respect your wishes

• Act in your best interests

• Protect the confidentiality of the information you provide

• Provide a full and easy to understand explanation of any treatment required and information on all the options available

• Provide a fully itemised estimate prior to commencement of any treatment

• Listen to suggestions or feedback on how to improve our service

• Deal with complaints efficiently

• Comply with the latest cross infection guidelines

• Comply with General Dental Council Standards of Practice

• Complete continuing professional development to keep our skills and knowledge up to date.

 

In return we would ask that you  :

 

• Are courteous and considerate to our team and other patients

• Inform us of any changes to your contact details or medical history

• Attend regularly

• Maintain a good oral hygiene regime

• Keep your appointments or give us at least 24 hours notice of cancellation

• Pay your account after each visit

• Tell us if you are not satisfied with any aspect of your care or have any suggestions on how we can improve our service.