Practice Meeting 05/11/2025
Staff meeting summary 05/11/2025
Present ML, CN, MC, ZT, RS, NL, NR, NH, SB
Clinical
- LAB WORK- Please remember when doing notes regarding lab work, please put the actual lab the work has been sent to.
- AUTOCLAVE- when autoclaving implant kits, please put on Vacuum 18 min HOLD cycle as the other vacuum cycles will result in an error code.
- BL INDEX - Request from hygienists- if a dentist seeing pt first for exam would it be possible for them to do bl index- CN/MC agreed they would do this if time permits or we could ensure the pt is booked with the hygienist first for their next visit.
- HYG ID CLEANING PLAN- please don’t mess with template- click on letter sign- preview-make changes- print- then save. This will save the correct plan to the patient contacts. Please don’t click on the symbols that pop up to the side of the HYG ID CLEANING PLAN (this is the template).
- SCAN CODE- When putting preps and TW1 on treatment plans, please remember to put the SCAN code on as well. This then records the patient has had a scan in the WATCH tab (like x-rays).
- Soft Tissue Review protocol- we discussed how we follow up cancelled ST REV appointments. If a patient cancels because the soft tissue has cleared, please add a note to this effect on the CLINICAL RECORD. Also set a task or tell their dentist. If a pt cancels or FTA’s a ST REV, please set a task for 2-3 weeks later to follow up. We do not these reviews slipping through the net.
- RCT consent – as explained on WhatsApp earlier this month. Basically, all endos need a consent- NURSES, if an endo is indicated- please give consent form in surgery (Endo consults have RCT info sheet and consent form ready). RECEPTION, if booking an RCT in please check they have has consent form. RECEPTION when RCT 1 patients arrive for their appointment please check if they have brought form- if not issue another one. We can also remind them to bring when calling them the day before for their reminder.
- XLA CONSENT- We are also in the process of getting XLA consent forms in place- this will be the same protocol as above for RCT- I will let you all know when this is in place.
- We have had a call from The Whitehouse regarding refs for implants. I will further discuss this with CN/MC and LG.
- FLUSHING THE LINES- When flushing the lines, make sure water comes out of all the lines.
Admin
- ESTIMATES- End of session as per the reception log- please double check all estimates are sent- DENTISTS, if changing a treatment plan, mid-course, please ask reception to send new estimate or send it yourself- this will not be picked up by reception.
- FIRST HYG FOR NEW PTS JOINING DENPLAN ESS- Please don’t forget if a new patient is joining Denplan Ess- the first hyg is not covered. RECEPTION, please mention this when sending the D Ess link – this is very important as don’t want new patients to start with negative opinion.
- DENPLAN CARE- please still send estimate/plan as it is sent for info and consent. DENTISTS, please remember to add lab fees when required.
- TASKS- there is now an option to get a notification back when the task is complete – the task setter gets an instant message back which does show which task it is referring to.
- TREATMENT CANCELLATIONS -If a pt. is cancelling TREATMENT and not rebooking, please put note on contacts for Zoe’s FTR list.
- Holiday requests- can you only request the days you work? This just makes my rota a little easier to look at 😊
- DECORATING- We are hoping to get the downstairs decorated in the next few weeks and add a bit of colour; hopefully also getting the arches removed.
- New reception uniform from next week.
- Badges- please all wear your name badges each day.
- Cleaning- Thank you to everyone for cracking on with the new cleaning regime. I will alter the end of day logs.
CPD CLUB
- This is all coming along very nicely- if you have not done latest Legionella, please do ASAP as I need to confirm with the Legionella person that, as a team, we are all compliant. There will be a NEW TOPIC coming later today- Health & Safety based.
Thank you to Becky for our latest team building experience- it's going to be tense 😂
Lunch Thursday 20/11/2025 for CN/RS/ZT birthdays.
CPR Training Wednesday 26/11/2025.
Xmas party Saturday 29/11/2025.
Thank you for all your hard work.
Mandy 😊