Practice Meeting Summary 31/01/2024
CN, MC, ML, ZT, NH, SB, NL present
There is not too much to say which is a very good thing……………….. thank you!! 😊
There were lots of little bitty things at the last meeting and majority of the points raised have been actioned and are working- thank you again.
DAY LISTS- following on from the Exact incident last week, (Exact got an error message which resulted in an ‘re-index which took 3 hours!) Day lists must be printed for ALL clinics THE NIGHT BEFORE and kept in the bottom drawer, first filing cabinet – key in metal tin at reception.
Also if anything ‘odd’ noticed on Exact- please report/action straightaway.
COMMUNICATION- Please reply to instant messages if poss. The labwork message in the morning causes most problems- so from now on reception will speak to the nurse re. labwork.
Nurses- on arrival, get day list and note down who needs labs- then when CN/MC/LG arrive, you can confirm which labs- then nurses communicate this to reception.
ESTIMATES- remember to send all estimates including just hygienist and if children need treatment.
REFERRALS- if we get any letters/emails from the practice referred to (or NHS) change status on correct wait list to ACTIVE or COMPLETED- if unsure ask ZT or ML to show you how.
DESKTOPS- if saving files to the desktop especially the server, please delete when not needed
_______________________________________________________________________________
Recent Information Governance/ Data Security/ Confidentiality training- thank you to all that completed.
In line with this training, a few areas have been highlighted where we could improve our practice.
CONSENT- re husband/ wives/ older children if they say my Mum, Dad, partner will call to pay or make next appt- get a consent form signed and scan to records. We need to be more aware of getting consent signed especially for vulnerable patients ie. diagnosis of dementia. If this is difficult, get a consent signed for both husband and wife.
SCANNING- (used to be filing)- make sure all done night before- as this is confidential information- if scanning not done, it must be locked in the filing cabinet.
-day lists are still getting left out- these need to be shredded at the end of the day.
- CN/MC must log off Exact after using the server if away from the practice.
- day lists in the surgery must not be placed where patients can see them. Etc.If put in front of the computer and dentist is showing xrays.
- patients notes on the computer, only have the current patients note up when they are in the surgery.
Clinical-
SURGERIES- Becky and I checked a couple of the surgeries this week/ There is far too much stock in drawers and cupboards. Please surgery drawers stocked but keep spare stock in the cellar- LG in spare room. Drawers need to look tidy and organised so we can find things easily.
DECON- all nurses (especially in the afternoon) please communicate/ look in the book what instruments are needed for the rest of the session. There have been couple of times lately when there have been open treatment trays left in the drawer overnight. On closing decon- please check all instruments bagged.
Autoclave trays- towards the end of day, these need to autoclaved, dried and stored on the top of the autoclave, ready for the next day. If they are put down in the dirty end, they must go back through the autoclave again.
FIRE DRILL - refreshed fire drill procedure.
Dentist/ Hygienist in Surgery MC/ 1 All persons within the surgery, decon room
Dentist/ Hygienist in Surgery hyg All persons within the surgery, lower staff area (old kitchen)
Dentist/Hygienist in Surgery CN/3 All persons within the surgery, cellar, lower bathroom
Dentist/ Hygienist in Surgery 4 - upstairs All persons within the surgery, kitchen, bathroom, spare surgery, upper waiting area.
Receptionist All persons within reception and office area, waiting area
BP/ BLOOD GLUCOSE- we practiced taking blood glucose readings and taking blood pressure.
NEXT CPD TOPIC – SAFEGUARDING LEVEL 2 & 3
I would like us all to get to Level 3 in our Safeguarding training. We have all done Level 1, some have done 2 and some have already done 3. Can you all check on Algilio where you are up to and complete up to and including Level 3. I can tell you where you are up to if you need
We have recently had a minor safeguarding issue which brought to my attention our ‘WAS NOT BROUGHT POLICY- this policy applies to all children and vulnerable adults and must be followed if an appointment is missed. I have printed a copy off at reception and it is available in our practice procedures on the computer and in the staff area on the website.
Thanks again for all your hard work ! 😊Mandy
And thank you to Chris and Mike for the yummy pizza!!